Feature Parent Page
KrispCall’s Features
Transform your business calls with our cloud telephony system — enriched with customizable options, budget-friendly pricing & advanced features.
Proud to be Recognized as VoIP Leader & Regional Leader in ANZ, EMEA, Europe, and Asia Pacific by G2
J C.
HR Officer
Jun 23, 2025
“I love how easy KrispCall is to use, and the helpful support makes it easy for me to manage multiple numbers and stay connected globally.”
Mike B.
Co-Founder and Business Dev...
Jun 04, 2025
“KrispCall won us over with lightning-fast support, effortless access to numbers and SMS, and pricing that makes sense for small businesses.”
Tkachenko E.
Software Developer
Apr 21, 2025
“KrispCall lets me manage all my calls, texts, and voicemails from one place, helping me stay organized and present a professional image wherever I work.”
Amanda C.
CEO
Jan 22, 2025
“KrispCall’s quick, respectful customer support helped me find the perfect solution for global calls and a customer service number!”
Nagendra V.
Digital Marketing Specialist
Oct 07, 2024
“KrispCall makes global calling effortless with all the tools I need in one place—perfect for connecting with clients worldwide & my digital marketing needs!”
James S.
Software Engineer
May 21, 2025
“KrispCall’s easy setup and intuitive interface keep my team’s communication organized, while its AI-powered platform has streamlined global calls and customer interactions.”
Taha Ryuko S.
Founder & CEO
May 29, 2025
“We received a prompt response right after reaching out, and KrispCall helped resolve my virtual identity issue.”
Colin L.
Server
Feb 11, 2025
“We use KrispCall for a Hong Kong number to receive OTPs—the service is reliable, support is excellent, and the daily usage emails keep us in the loop.”
Lucas W.
Product Manager
Dec 3, 2024
"KrispCall’s authentic, professional service and exceptional customer understanding make staying connected with clients effortless—I’m very happy with it!"
Pushkar Verma
Director
Aug 12, 2024
“The setup process was very easy, with chat support available during our business hours. We needed a UK number with WhatsApp setup, and this solution met our needs at a reasonable price.”
Turan B.
Researcher
Jun 05, 2025
“KrispCall helped me get a virtual number that makes international calling smooth and easy.”
Sandeep M.
Real Estate Specialist
Apr 22, 2025
“KrispCall helped me get a UK number and set up WhatsApp and Telegram effortlessly for my real estate client calls from Dubai.”
Teddy M.
Finance Professional - Busin...
Feb 04, 2025
“Super quick setup and amazing support, KrispCall made it easy for our customers to reach us!”
Hunter F.
Business Analyst
Nov 12, 2024
"KrispCall’s amazing VoIP features and seamless number porting have been essential for managing my international business calls and remote team—highly recommended!"
Matthew Jones (JP, AFIML)
Associate Fellow
Jul 18, 2024
“Been using KrispCall for a while now and the service is great and the customer support is so responsive”
Discover KrispCall’s Valuable Features
Get to know all about the KrispCall Experience.
Unified Callbox
Get every detail of calls, SMS, MMS, and voicemails in a single window and access all conversations without switching apps.
Global Calling
Expand your customer base worldwide with KrispCall global calling feature for making instant calls across borders.
Text Messages (SMS)
Ensure faster response by sending and receiving personalized text messages to and from your clients and customers.
Voicemail
Seamlessly access and manage voice messages on all devices and maximize your opportunities with voicemail.
Voicemail to Email
Receive voicemail as audio files straight to your email inbox and access it from any device without calling voicemails.
Shared Phone Number
Boost customer response by sharing your number with your team members and eliminating missed calls.
Call on Hold
Hold calls for extra client support without disconnecting, ensuring uninterrupted assistance whenever needed.
Call Notes
Improve teamwork, reduce confusion, share information, and improve clients' communication with call notes.
Call & Contact Tagging
Tag customers for easy sorting, streamlining navigation and enhancing customer support efficiency.
Call Forwarding
Improve call management with call forwarding - never miss vital calls, boost agents’ productivity, and customer satisfaction.
Call Transfer
Route calls instantly to expert agents, minimizing customer wait time for swift query resolution and improved customer support.
Do Not Disturb Mode
Enable Do Not Disturb for uninterrupted work focus, muting calls and alerts temporarily for concentration.
Call Logs / Call History
Enhance customer service by analyzing call trends, durations, and satisfaction through detailed call logs.
Multiple Phone Numbers
Utilize multiple phone numbers to balance work and personal life using separate numbers, ensuring privacy and communication control.
Phone Tree (IVR)
Leverage KrispCall's phone tree for efficient call routing, ensuring swift access to the right department for information.
Call Analytics
Get comprehensive call metrics in real time with KrispCall's analytics, covering volume, duration, inbound/outbound calls & more.
Call Listening
Boost the quality of your business calls & gain valuable insights into agent performance by listening to live calls.
Multimedia Messaging
Engage your audience with MMS to boost brand recognition with vibrant images and compelling videos.
Voicemail Greeting
Record customized, professional and creative voicemail greetings to greet callers with automated voice messages.
Simultaneous Ringing
Use simultaneous ringing to ring multiple agents at once and ensure swift call answering & consistent customer interactions.
Call Whispering
Participate in an active phone call to coach agents and improve customer support & service quality.
Call Barging
Join an active phone call to monitor the performance of the agent, help them if needed, or take over the call entirely.
Call Blocking
Prevent unwanted callers & contacts from reaching you and focus more on the tasks at hand without any disturbances.
Custom caller ID
Use an external caller ID to cloak your phone number. Hide your real phone number & protect your privacy.
Computer Telephony Integration
Integrate your cloud phone with popular CRMs and business tools to enhance functionalities and boost efficiency.
Call Recording
Record phone calls to document the details shared in past conversations and deliver exactly what clients want.
Bulk SMS
Convey a message to a large audience in one go. Reach your audience with important announcements instantly and efficiently.
Voicemail Transcription
Get written transcripts of your voicemails, extract key information, and ensure you never miss important details or opportunities.
Power Dialer
Manage a large volume of outbound calls by automating call dialing and improve agent efficiency & sales performance.
Live Call Monitoring
Monitor live calls to ensure quality standards and gain real-time insights that drive performance and customer satisfaction.
Multi-Level IVR
Automatically point the callers to the right agent while handling high volume of calls and improve CSAT.
SMS Forwarding
Automatically forward your inbound SMS to alternate number for better monitoring and improved collaboration.
Internal Message Thread
Collaborate with teams and resolve queries faster with Internal Message Threads.
Call Queuing
Prevent losing phone calls by controlling the call flow while handling a large volume of calls.
Auto Reply for Missed Call
Enhance caller experience by sending replies for their missed calls. Prompt them on how to reach your business even when you're unavailable.
Click to Dial
Effortlessly initiate outgoing calls using our browser-based Click-to-Dial feature with just a single click. Save time and work more efficiently.
Voicemail Drop
Easily send pre-recorded messages with a single click, allowing you to concentrate on live conversations with available prospects.
Cold Transfer
Transfer incoming calls to the appropriate agent for quick call handling and handle high-volume calls with speed and efficiency.
Custom Greeting
Customize your welcome messages, auto attendant, music-on-hold, and voicemail greetings, and correctly route your customers.
Cloud-Hosted VoIP
Stay connected with a cloud-hosted VoIP that puts your business phone system at your fingertips. Unlock advanced VoIP features and work together with your team.
Call Intercept
Take over the call entirely to quickly resolve any issues before they become serious and prove that you have your team's back.
Webphone
Make voice calls directly from your browser to stay connected with anyone, anywhere, at any time, and on any capable device.
AI text message responder
Craft tailored message responses effortlessly in different tones or styles to deliver consistent, high-quality customer service.
Call Routing
Handle incoming calls effortlessly by sending them to voicemail, forwarding to other numbers, or guiding callers through specially recorded messages.
Call Pop
Answer customer phone calls with context based on caller details and their past interactions with your business.
Sentiment Analysis
Use sentiment insights to deliver personalized support and boost loyalty, adapt your responses, and improve customer service.
Noise Cancellation
Minimize background noise and voices around agents for clearer connections and for delivering a better experience.
Welcome Music Message
Set custom music messages to improve engagement, minimize call abandonment rates, and promote your business offerings.
