Finding a cloud-based communication tool that fits your business without draining your budget can feel like an uphill battle. Allo is an AI-powered business phone system, an excellent virtual phone option. But how much is Allo a month? And does it actually provide a return on your investment?
We took a deep dive into the Allo phone ecosystem to understand exactly what you are paying for. In this comprehensive review, we break down the latest Allo pricing structures and evaluate the true value of its integrated tools.
✨ Key Takeaways
- Allo keeps pricing simple with just two plans: Starter at $18/mo annually (or $25/mo billed monthly) and Business at $32/month (or $45/mo billed monthly).
- The Starter plan is best suited for freelancers or solo operators, but its one-user limit and restricted AI receptionist time make it less practical for growing teams.
- The Business plan unlocks Allo’s full capabilities, including unlimited access to an AI receptionist, CRM integrations, toll-free numbers, and international calling support.
Allo pricing and plans overview
Allo keeps its pricing simple with two transparent subscription plans: Starter and Business. There are no complex tiers and no per-minute billing. You pay a flat monthly fee, and the plan you pick determines which features you get access to.
Here’s a quick look at how both Allo internet pricing plans stack up:
| Feature | Starter | Business |
| Monthly billing | $25/mo | $45/license/mo |
| Annual billing | $18/mo | $32/license/mo |
| Users | 1 only | Unlimited |
| Business number | Local only | Local or toll-free |
| Unlimited calls | US & Canada | US & Canada |
| SMS | Receive only (limited) | Send & receive |
| AI receptionist | 30 min/mo | Unlimited (24/7) |
| Free trial | Not available | 7 days |
| International calls | Not available | Pay-as-you-go |
| Web & desktop apps | Available | Available |
| AI call tags | Not available | Auto-categorization |
| Email support | Standard | Priority |
| AI call summaries | Available | Available |
| AI search | Not available | Search inside audio |
Note: Annual billing saves you 29% across both plans, which is worth factoring in if you’re confident Allo fits your workflow.
Allo Starter Plan
The Starter plan is designed for solo operators: freelancers, consultants, or solopreneurs who need a dedicated business line without a team setup. At $25/month (or $18/month billed annually), it serves as an entry point into professional call management.
Key features you get with the Starter plan:
- Help center access
- Data encryption (AES-256)
- A local business number
- AI-generated call summaries
- Spam detection
- GDPR compliance
That said, “Starter” is an accurate name as this plan is intentionally limited. It supports only one user, only local numbers, and gives you just 30 minutes of AI receptionist time per month. For light use, that’s workable. For a business that gets consistent call volume, it runs out fast.
Allo Business Plan
The Allo Business Plan is positioned as the platform’s flagship offering. At $45/user/month (or $32/user/month annually), it removes most of the restrictions from the Starter tier and adds the features that make Allo worth using for a real team.
This is also the only plan that comes with a 7-day free trial, so if you’re evaluating Allo, you’ll be testing the Business plan.
Key features you get with a Business plan:
- Everything in Starter, plus:
- Local or toll-free business numbers
- Multi-device sync
- Unlimited AI Receptionist (24/7)
- 1,000+ integrations
- International calling
- AI call insights
Allo add-ons
Allo doesn’t offer a traditional add-on marketplace the way some competitors do. The platform is intentionally lean, with features that are either included in your plan or they’re not.
That said, there are a few areas where extra costs do apply outside the base plan:
- Additional phone numbers: Each user on the Business plan gets one number. If you need extra lines (for campaigns, departments, or dedicated purposes), those come at an additional cost.
- International calling: Not bundled into the annual Business plan. You pay per minute for destinations other than the USA and Canada. Rates hover around $0.25 to $0.40 per minute for non-included global regions.
- Overhead minute overages: If you choose to remain on the Starter tier but rely heavily on automated call handling, that 30-minute monthly limit will vanish quickly. Exceeding it requires an upgrade to the Business tier.
What are the extra costs in Allo plans
Allo markets itself as simple and transparent, and for the most part, it is. But there are a few costs or things that don’t appear in the headline pricing and are worth knowing about before you sign up.
- 10DLC registration fee ($24, one-time): If you want to send SMS messages through Allo, you’re required to register your business under the 10DLC (10-Digit Long Code) framework.
- International calling is not included on annual plans: On the monthly Business plan, international calls to 110 countries are included. On the annual Business plan, international calling switched to pay-as-you-go. If you call internationally often, this is an important distinction that affects your total cost.
- CRM integrations require the Business plan: If you’re on Starter and expecting to sync with HubSpot or Salesforce, you won’t be able to. Integrations are locked to Business, which means the $18/month price point doesn’t get you automated CRM logging.
- Business registration documents required at signup: Because Allo is a European company regulated under French telecom law, they require business verification during onboarding.
Allo plan & pricing compared to competitors
To truly evaluate what Allo pricing brings to the table, we have to look at how it stacks up against established platforms in the virtual number space. One of the most common head-to-head comparisons businesses make is with KrispCall.
While the Allo phone ecosystem concentrates heavily on flat-rate plans packed with native AI features, KrispCall takes a more traditional, highly scalable, tier-based approach to cloud communication.
Here’s how the two compare across the board.
Essential plan
KrispCall’s entry point is $12/user/month billed annually. That’s less than half the cost of Allo’s Starter plan at $18/month, and KrispCall’s Essential plan isn’t limited to one user.
Where Allo’s Starter restricts SMS to receive-only and blocks CRM integrations entirely, KrispCall’s Essential plan includes core calling features, voicemail, number porting, and bulk contact import from day one. It’s a more complete starting point for teams that need a functional phone system without paying a premium to unlock basic capabilities.
Standard plan
At $32/user/month, KrispCall’s Standard plan is priced the same as Allo’s Business plan on annual billing, but delivers considerably more for that spend.
The Standard plan unlocks call recording, unlimited users, and deeper workflow features. With Allo’s Business plan, you get unlimited AI receptionist and integrations, but the feature set is more narrowly focused on call handling.
KrispCall’s Standard plan covers a broader range of business communication needs, including outbound tools, SMS capabilities, and CRM integrations across 100+ platforms, not just the ones Allo has pre-built connections with.
Enterprise plan
Allo has no equivalent to an enterprise tier. If your business outgrows the Business plan, your only option with Allo is to contact their team. KrispCall’s Enterprise plan with custom pricing offers unlimited call recording storage, a dedicated account manager, developer support, and custom onboarding.
For businesses managing high call volumes, compliance requirements, or multi-level deployments, the Enterprise plan provides the infrastructure and support level that Allo’s two-plan structure simply can’t match.
What are the core features you will get in every plan?
Regardless of which KrispCall plan you choose, these features are included across all tiers.
- Unified Callbox: A single, clean dashboard where your team can view, manage, and respond to all calls, SMS, and voicemails in one central location.
- Number porting: Bring your existing business number into KrispCall without any service interruption.
- Bulk contact import: Upload your entire contact list in one go, with contacts syncing across the platform the moment they’re imported.
- SMS & messaging: Send and receive text messages on all plans. There’s no receive-only restriction.
- Multi-device support: The ability to make and receive business calls from your smartphone, tablet, laptop, or desktop computer, keeping your team connected from anywhere.
What are the best features of Allo and KrispCall?
Both platforms bring genuine strengths to the table. Allo is built around AI-first call handling for solo operators and small teams. KrispCall is built for scale, giving teams more communications tools, broader integrations, and a lower cost of entry. Here’s what each does best.
Allo
Allo’s best features
- AI receptionist: Allo’s AI receptionist is its flagship feature. It answers calls 24/7, greets callers naturally, handles FAQs, captures lead details, and takes messages.
- AI call summary: After each call, Allo generates a written summary of the discussion, including key points and action items.
- Spam blocking: AI-powered spam detection filters out robocalls and junk before they reach you.
- Security & compliance: All calls and messages are encrypted using AES-256, and the platform is fully GDPR-compliant.
KrispCall
KrispCall’s best features
- Unified Callbox: All calls, SMS messages, voicemails, and notes are centralized in one shared workspace
- Power dialer: Automate sequential calling through contact lists, keeping agents in a productive workflow
- Live call monitoring: Managers can listen to live calls, coach agents in real time through whisper mode, or barge in directly when needed.
- Bulk SMS: Send messages to a large contact list at once, useful for campaigns, reminders, or announcements
- 100+ CRM integrations: KrispCall connects with HubSpot, Salesforce, Pipedrive, Zendesk, and 100+ other tools from the Essential plan upward.
KrispCall vs Allo: Compare features, pricing, and value
Allo is a capable AI phone system for solo operators and small teams who need call automation. KrispCall is a full business communication platform built to scale with teams that need outbound tools, CRM depth, and team-level visibility.
Here’s the direct comparison:
| Category | KrispCall | Allo |
| Starting price (annual) | $12/user/month | $18/month |
| Users on the entry plan | 5 | 1 |
| CRM integrations | 100+ (all plans) | 1000+ (Business plan only) |
| SMS (send & receive) | All plans | Business plan only |
| International calling | 100+ countries (all plans) | Business plan, pay-as-you-go (annual) |
| Power Dialer | Standard and above | Not available |
| Bulk SMS | Standard and above | Not available |
| AI call summaries | Available | Available |
| Free trial | No | 7 days (Business only) |
| AI receptionist | Not available | 30 min on Starter & Unlimited on Business |
| Live call monitoring | All plans | Not available |
Is Allo still worth using?
Allo is a well-built product for a specific type of user. If you’re a solo operator in a very small team that needs a professional business line and wants an AI receptionist to handle calls 24/7, then Allo delivers on that promise cleanly.
It starts to show its limits when you move beyond that use case. Teams that need outbound calling tools, full SMS access from the start, and CRM connectivity without upgrading will find Allo’s feature set too narrow for the price.
Allo pros & cons
| Pros | Cons |
| 7-day free trial for Business plan with no credit card information. | The Starter plan is too restrictive for most businesses, compared to its price. |
| Highly responsive AI receptionist. | CRM integrations are locked to the Business plan. |
| Extensive integration library covering CRMs, productivity tools, and automation platforms. | No outbound calling tools, such as Power Dialer, voicemail drop, or sequential dialing. |
| AI calls summaries on all plans. | International calling is not bundled on annual plans. |
Why does KrispCall offer better value?
Allo is a focused product. It does AI call handling well, and for solo operators who need exactly that, it works. But for businesses that need a phone system to grow with them, Allo’s limitations show up quickly, and the costs stack up faster than the pricing suggests.
KrispCall starts at $12/user/month with full SMS, CRM integrations, and international calling included from day one.
Beyond pricing, KrispCall covers ground that Allo simply doesn’t. The Power Dialer, live call monitoring, whisper coaching, and bulk SMS give sales and support teams the tools they need to operate at scale. And with 24/7 support across all plans, help is always available when something goes wrong.
