KrispCall x Nutshell

KrispCall x Nutshell
For Easier Activity Logging

Automatically track your call activity and notes in your CRM and keep contact information up-to-date across Nutshell and KrispCall.

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Nutshell Integration Overview

Nutshell Integration for Increased Functionality of KrispCall Call Center

Unify customer management and telephony with Nutshell and KrispCall integration

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Click-to-Call Functionality

By Integrating KrispCall with Nutshell, you can make calls directly from the Nutshell interface with just a single click. This saves you time and effort, as you won't need to dial phone numbers or switch between different tabs manually.
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Contact Synchronization

With KrispCall and Nutshell integration, you can easily add a new contact or update the details of an existing customer on one platform (KrispCall/Nutshell) and have these updates automatically reflect on another platform (Nutshell/KrispCall).
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Comprehensive Analytics and Reporting

When you integrate KrispCall with Nutshell, you'll gain detailed information about your calls, including the duration of each call, missed calls, and recordings of the conversations within the Nutshell dashboard beside each contact.
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Note Syncing

The integration automatically syncs call notes from KrispCall to Nutshell as they are created. Additionally, you can edit or delete a note from the conversation box, and it will automatically be synced to Nutshell.

Are You Ready to Integrate Nutshell CRM With KrispCall?

Experience a new level of expertise in handling your calls and providing excellent customer service without toggling between apps with KrispCall’s Integration with Nutshell.

Install KrispCall Browser Extension to Enable Click-to-Call Functionality

Install the KrispCall Browser Extension to enable Click to Call functionality from within Nutshell.

This extension integrates directly with Nutshell, allowing users to make calls without leaving the platform, improving workflow efficiency and communication.

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Seamless Phone Calls Through a Single Click

By integrating KrispCall with Nutshell, you can enjoy the convenience of a click-to-call feature. This feature allows you to initiate calls directly from the Nutshell interface with just one click, eliminating the need to dial numbers for each call and switch between tabs manually.

Additionally, this integration provides you with access to a range of call management features during calls. These features include call notes, call transfers to other departments or agents, call recording for future reference, and many other to keep conversations organized.

Easy Call Recording & Voicemail Access Within Nutshell

The integration of KrispCall with Nutshell enables users to access call recordings and voicemails from all contacts seamlessly within the Nutshell interface. This functionality allows your team to retrieve and review any conversations with any customers conveniently.

By having these recordings and voicemails readily available, your team can listen back to any conversations whenever needed, ensuring they capture essential details for improved follow-up and reference in future engagements.

Call Note Sync

With the integration of KrispCall and Nutshell, you can unlock the feature of call note synchronization. This feature ensures that every note saved in KrispCall is seamlessly transferred to your Nutshell account and vice versa.

This simplifies the process of accessing crucial information from one central location, saving your team from switching back and forth between the tabs. With all notes readily available in Nutshell, your team can easily retrieve key details, enabling more informed discussions and fostering stronger customer relationships.

Two-way Contact Syncs

Integrating KrispCall with your Nutshell account enables seamless contact synchronization. With this feature, any updates or additions to contact details made in one platform (KrispCall or Nutshell) are automatically reflected in the other.

This reduces errors and eliminates the risk of duplicate contacts, ensuring agents always have access to accurate and up-to-date information.

Boosting Sales, Marketing, and Remote Work

Sales Team

Access customer data from Nutshell for personalized interactions.
Tailor assistance based on profiles, interactions, and buying patterns.
Live pop-up alerts help address incoming calls quickly.
Enhances customer service, boosts sales growth, and streamlines processes.
Automates data access, making sales more efficient.
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Marketing Team

Access customer behavior data for targeted marketing campaigns.
Create personalized strategies that drive better conversion rates.
Monitor campaign performance and optimize strategies using data.
Streamlines execution of tailored messaging.
Aligns marketing efforts with customer preferences.
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Remote Team

Centralized platform for team communication, overcoming location barriers.
Share up-to-date customer information across the team.
Improve collaboration and efficiency for remote workers.
Can access all required information from one centralized platform.
Supports a cohesive remote work environment for successful customer service.
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Integrate Nutshell With KrispCall Easily With Our Guide

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1
Sign in to KrispCall

Access your KrispCall account and navigate to Settings to begin the integration.

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2
Open the Integration Menu and Select Nutshell

In the Settings menu, click on Integrations under App Settings to continue and find Nutshell in the list for integration.

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3
Log in to Your Nutshell Account

A pop-up will prompt you to log in to your Nutshell account to proceed with integration.

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4
Enable Nutshell Integration Features

Click the Toggle button below Nutshell in KrispCall to activate and use the integration features.

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Visit here for complete guide

Search KrispCall by “Categories” in Nutshell’s Marketplace

Benefits of Integrating Nutshell with KrispCall

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Automation of Repetitive Tasks

When you connect your Nutshell account with KrispCall, you can get things done more quickly and easily. This integration helps agents by automatically saving call details so they don't have to do it manually. This means agents can focus on other tasks instead of wasting time logging calls.
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Centralized Contact Management

With KrispCall and Nutshell integration, you can keep all your contact information in one place. Instead of having separate lists for customers, suppliers, partners, and team members in different systems or departments, you can manage everything from a single, centralized database.
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Smooth Workflow

With Nutshell and KrispCall integration, you get a single interface to work with, which makes it easier to manage your tasks. You can log calls automatically, so you don't have to remember to do it yourself.
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Personalized Interactions

Connecting the Nutshell and KrispCall helps you have more personalized customer conversations. This is because when a customer calls, you can see all the information about them on your screen.

Proud to be Recognized as VoIP Leader & Regional Leader in ANZ, EMEA, Europe, and Asia Pacific by G2

Amanda C
Amanda C.

CEO

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Jan 22, 2025

“KrispCall’s quick, respectful customer support helped me find the perfect solution for global calls and a customer service number!”

Nagendra V
Nagendra V.

Digital Marketing Specialist

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Oct 07, 2024

“KrispCall makes global calling effortless with all the tools I need in one place—perfect for connecting with clients worldwide &  my digital marketing needs!”

Brighton Tashobya
Brighton Tashobya

Contributing Author

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Jun 21, 2024

“An all-action dashboard for monitoring and analyzing your connections makes KrispCall worthwhile. Having a local number breaks the ice on its own, and the easy-to-use interface with a great user experience simplifies your work.”

Eduardo Almeida
Eduardo Almeida

Member

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Mar 27, 2024

“KrispCall is easy to use and simply works. Good support service”

Shazzadul Islam Fahim
Shazzadul Islam Fahim

CRM Administrator

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Feb 13, 2024

“KrispCall is hassle-free to implement. I can now use an international number while staying in another country, which has helped my business grow.”

Lucas W
Lucas W.

Product Manager

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Dec 3, 2024

"KrispCall’s authentic, professional service and exceptional customer understanding make staying connected with clients effortless—I’m very happy with it!"

Pushkar Verma
Pushkar Verma

Director

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Aug 12, 2024

“The setup process was very easy, with chat support available during our business hours. We needed a UK number with WhatsApp setup, and this solution met our needs at a reasonable price.”

James Edward Allan
James Edward Allan

Director

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Jun 11, 2024

"The call quality is excellent and the customer service is miles better than so many services"

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Rajendra Shrestha

Founder & CEO

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Mar 23, 2024

“KrispCall solves the problem of relying on country-specific telecom providers by offering instant access to phone numbers from multiple countries, making it easy to get international numbers and make calls.”

Jeronimo Arias Gomez
Jeronimo Arias Gomez

Founder & CEO

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Feb 10, 2024

“Great service, I can get calls from the US on my Spanish line”

Hunter F
Hunter F.

Business Analyst

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Nov 12, 2024

"KrispCall’s amazing VoIP features and seamless number porting have been essential for managing my international business calls and remote team—highly recommended!"

Matthew Jones JP AFIML
Matthew Jones (JP, AFIML)

Associate Fellow

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Jul 18, 2024

“Been using KrispCall for a while now and the service is great and the customer support is so responsive”

Achref Ben Hadj M
Achref Ben Hadj M.

Building Designer

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Apr 05, 2024

“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”

Nomanqoba Mthembu
Nomanqoba Mthembu

Member

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Feb 19, 2024

“I enjoy the ease of the app, which allows me to make calls even without having a phone, and the support team is always there to help.”

Vuong Nguyen
Vuong Nguyen

AEM Developer

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Jan 07, 2024

“I am able to register multiple phone numbers across different countries for SMS and phone call functionalities in a Public Sector Project”

Frequently Asked Questions

Didn’t find the Answer you were looking for? Visit our Help Center or Contact Support

Yes, the integration allows users to initiate calls directly from within the Nutshell platform with a single click.

Any call notes taken in KrispCall will automatically appear on the relevant contact’s timeline in Nutshell, ensuring that your team has access to the latest information.

Two-way contact synchronization ensures that any updates made to contacts in either KrispCall or Nutshell are automatically reflected in both platforms, maintaining data consistency.

By eliminating manual data entry and centralizing call-related information within Nutshell, teams can work more efficiently and focus on customer interactions rather than administrative tasks