KrispCall x Kommo
Kommo CRM integration overview
Kommo CRM Integration for Increased Functionality of KrispCall Call Center
Manage your calls effortlessly and access every interaction, including texts, calls, and notes, to personalize interactions with your prospects.
Click-to-Call & SMS
Two-way Contact Synchronization
Call Recordings and Voicemails
Automatic Call Data Logging
Install KrispCall Browser Extension to Enable Click-to-Call Functionality
Install the KrispCall Browser Extension to enable Click to Call functionality from within Kommo.
This extension integrates directly with Kommo, allowing users to make calls without leaving the platform, improving workflow efficiency and communication.
Click-to-Call on Kommo
The dynamic integration of KrispCall and Kommo CRM provides a Click-to-Call feature that helps support teams and sales representatives initiate calls directly from the Kommo interface. Your team can make calls with a single click on a contact within Kommo. They don’t even have to switch applications and tabs.
This streamlined process not only saves time but also allows sales reps and support teams to focus on what matters most: building strong customer relationships and closing more deals.
Send SMS With Ease
The Click-to-SMS feature makes it easy to send text messages directly to your contacts. With just one click, you can send an SMS right from the Kommo platform. Simply go to a contact’s profile, click their phone number, and choose the SMS option to type and send your message immediately.
This saves you from switching between apps or typing phone numbers manually. Additionally, all messages stay synced between KrispCall and Kommo, ensuring smooth and organized conversations.
Two-way Contact Synchronization
The integration of KrispCall with Kommo offers two-way contact synchronization. This feature removes the requirement of adding and updating contact lists separately and manually.
When you add or update customers’ contact details on one platform (KrispCall), the information will automatically update on another platform (Kommo CRM). Such practice improves time management skills by freeing time to focus on tasks that add more value to your business.
Automatic Call Data Logging
With the integration of KrispCall with Kommo, you can get the automatic call data logging feature. This feature effortlessly records and stores call details like duration, timestamps, and destination of the calls in Kommo CRM for accurate data management.
Moreover, this feature allows you to track and manage all your calls and their details within Kommo CRM.
Call Recordings and Voicemails
KrispCall + Kommo CRM integration provides you the accessibility to view call recordings and voicemails of specific contacts in Kommo CRM. All your call recordings and voicemails are recorded and saved as a link in call notes, which you can copy and paste to listen via the browser.
The integration of KrispCall with Kommo facilitates your follow-up actions depending on call content. It gives you an overall view of customer conversations that guide you to improve customer service.
Boosting Sales, Marketing, and Remote Work
Sales Team
Marketing Team
Remote Team
Integrate Kommo With KrispCall Easily With Our Guide
Sign in to KrispCall
Access your KrispCall account and navigate to Settings to begin the integration.
Open the Integration Menu and Select Kommo
In the Settings menu, click on Integrations under App Settings to continue and find Kommo in the list for integration.
Log in to Your Kommo Account
An auth page will ask you to log in to your Kommo account.
Activate Kommo CRM Integration
After logging in, you'll be redirected to KrispCall, where a "CRM integration successful" message will appear, showing Kommo as an active integration.
Search KrispCall Under These “Categories” in Kommo’s Marketplace
Proud to be Recognized as VoIP Leader & Regional Leader in ANZ, EMEA, Europe, and Asia Pacific by G2
Amanda C.
CEO
Jan 22, 2025
“KrispCall’s quick, respectful customer support helped me find the perfect solution for global calls and a customer service number!”
Nagendra V.
Digital Marketing Specialist
Oct 07, 2024
“KrispCall makes global calling effortless with all the tools I need in one place—perfect for connecting with clients worldwide & my digital marketing needs!”
Brighton Tashobya
Contributing Author
Jun 21, 2024
“An all-action dashboard for monitoring and analyzing your connections makes KrispCall worthwhile. Having a local number breaks the ice on its own, and the easy-to-use interface with a great user experience simplifies your work.”
Eduardo Almeida
Member
Mar 27, 2024
“KrispCall is easy to use and simply works. Good support service”
Shazzadul Islam Fahim
CRM Administrator
Feb 13, 2024
“KrispCall is hassle-free to implement. I can now use an international number while staying in another country, which has helped my business grow.”
Lucas W.
Product Manager
Dec 3, 2024
"KrispCall’s authentic, professional service and exceptional customer understanding make staying connected with clients effortless—I’m very happy with it!"
Pushkar Verma
Director
Aug 12, 2024
“The setup process was very easy, with chat support available during our business hours. We needed a UK number with WhatsApp setup, and this solution met our needs at a reasonable price.”
James Edward Allan
Director
Jun 11, 2024
"The call quality is excellent and the customer service is miles better than so many services"
Rajendra Shrestha
Founder & CEO
Mar 23, 2024
“KrispCall solves the problem of relying on country-specific telecom providers by offering instant access to phone numbers from multiple countries, making it easy to get international numbers and make calls.”
Jeronimo Arias Gomez
Founder & CEO
Feb 10, 2024
“Great service, I can get calls from the US on my Spanish line”
Hunter F.
Business Analyst
Nov 12, 2024
"KrispCall’s amazing VoIP features and seamless number porting have been essential for managing my international business calls and remote team—highly recommended!"
Matthew Jones (JP, AFIML)
Associate Fellow
Jul 18, 2024
“Been using KrispCall for a while now and the service is great and the customer support is so responsive”
Achref Ben Hadj M.
Building Designer
Apr 05, 2024
“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”
Nomanqoba Mthembu
Member
Feb 19, 2024
“I enjoy the ease of the app, which allows me to make calls even without having a phone, and the support team is always there to help.”
Vuong Nguyen
AEM Developer
Jan 07, 2024
“I am able to register multiple phone numbers across different countries for SMS and phone call functionalities in a Public Sector Project”
Frequently Asked Questions
Didn’t find the Answer you were looking for? Visit our Help Center or Contact Support
Yes, all call activities made through KrispCall will be automatically logged into your Kommo account, providing a comprehensive and up-to-date record of interactions.
Absolutely! The integration allows you to initiate calls directly from within the Kommo platform with just a single click on a contact’s phone number.
After each call is made through KrispCall, the details are automatically recorded in the corresponding contact record in Kommo, eliminating the need for manual entry.
Any updates made to a contact in KrispCall will automatically sync with Kommo, ensuring that both platforms have the most current information.
