KrispCall x Copper

krispcall and copper

connect better with clients and prospects

Transform the way you handle day-to-day telephony operations and business activities through automation.

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Copper integration overview

Copper CRM Integration for Increased Functionality of KrispCall Call Center

Manage Your Sales & Support With Our Copper Integration

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Auto call and chat logging

Keep a record of all call details like dialed calls, received calls, missed calls, call duration, voicemail, call notes, and recorded calls within the respective contact information in Copper.
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Contact Sync

Automatically sync the contact details and lists saved in KrispCall to Copper and vice versa. Eliminate the hassle of manually entering contact info twice.
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Click-to-call & SMS

From your browser, you can make calls and send SMS directly. A click-to-call & SMS button appears next to every Copper phone number.
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Make and receive calls from Copper

With KrispCall Copper integration, you can make and receive calls right from the Copper interface, eliminating the need to switch between apps and tabs.

Are you ready to integrate Copper CRM with Krispcall?

Integrate KrispCall with Copper to smoothen your sales cycle, gather information from every conversation, and provide a truly effective service to your prospects.

Install KrispCall Browser Extension to enable Click to Call functionality

Install the KrispCall Browser Extension to enable Click to Call functionality from within Copper.

This extension integrates directly with Copper, allowing users to make calls without leaving the platform, improving workflow efficiency and communication.

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Effortless Phone Calls With Click-to-Call

With KrispCall and Copper integration, you can effortlessly initiate calls from your Copper interface with just a few clicks. This eliminates the need to switch or hop between platforms. With the feature, you can streamline your sales telephony and help your team stay focused on the CRM data since everything is in one place to be used. Additionally, it simplifies customer interactions, and you can manage your calls from the Copper interface.

Send SMS With Ease

KrispCall’s integration with Copper allows you to send SMS messages directly from the Copper interface with just one click on the SMS icon in the call dialer, eliminating the need to switch between platforms. With this feature, your team can stay focused on CRM data while managing all telephony conversations in one place. It improves workflow efficiency and enhances customer engagement by making SMS interactions faster and easier.

Initial Contact Sync

KrispCall and Copper integration ensure that your complete contact details are always synchronized in real time. This feature assures that any addition, removal, or changes made to a contact in KrispCall (phone number, email) are automatically updated in Copper. This feature eliminates the need for manual data entry, reduces errors, and ensures that contact details are always up-to-date across both platforms without any delays.

Access Call Tags on Copper

Integrating KrispCall with Copper lets you access all your call notes and contact tags over on the Copper interface. With it, you get a comprehensive view of contact details, which can help you understand and analyze their persona. This eliminates the need to search through separately, creating a single point of access to all details.

View Call Recordings & Voicemails

By integrating KrispCall with Copper, you can have access to call recordings and voicemails of specific contacts directly within Copper. Every call recording and voicemail is saved as a link in call notes that can be copied and pasted into your browser for listening. With this feature, you can facilitate follow-up actions based on call content and have a comprehensive overview of customer interactions, empowering yourself to make informed decisions and improve customer service.

Copper CRM integration is offered in these plans

Basic

Small businesses and teams

Google Workspace integration
Team collaboration tools
Limited integrations

Professional

Growing businesses and teams

All Basic features
Workflow automation, custom dashboards, and additional integrations

Business

Established businesses and enterprises

All Professional features
Email sequences, custom integrations, and advanced reporting tools.

Boosting Sales, Marketing, and Remote Work

Sales Team

Sales reps can make calls directly from Copper and instantly access contact details during calls.
Call notes and conversation history are available for easy follow-ups and interactions.
Integration streamlines sales workflows by eliminating manual data entry.
Automatically logs all calls associated with specific leads or contacts within Copper.
Focus shifts to client conversations, enhancing overall productivity and performance.
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Marketing Team

Marketers can track customer interactions and call logs to tailor marketing strategies.
Access to call recordings and voicemails within Copper enhances campaign insights.
Analyzing calls helps identify pain points and improve lead conversion rates.
Real-time data aids in adjusting strategies for targeted marketing and better results.
Enhanced insights into customer needs to improve messaging for higher engagement.
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Remote Team

Remote teams can access customer data, make calls, and track interactions from any location.
Consistent and professional customer experience is maintained with VoIP features like call routing and IVR.
Seamless communication with colleagues and clients enhances productivity for remote workers.
Integration provides necessary tools for remote employees to stay efficient and informed.
Features like call transfer, ring groups, and simultaneous ringing improve collaboration.
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Integrate Copper CRM with KrispCall easily with our guide

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1
Sign in to KrispCall

Access your KrispCall account to begin the integration process with Copper.

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2
Navigate to Integration Settings

Go to the settings menu, find the integration option, and select Copper to start.

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3
Select & Add Copper Account to KrispCall

A pop-up window asking you to accept or reject the integration of Copper with KrispCall after logging into Copper. Click on the Authorize button to continue.

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4
Successful Integration

Upon clicking the accept button, you will be redirected to the KrispCall application

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5
Access & Customise Integration Settings

Adjust the general workflow, connected numbers, and advanced settings as needed for seamless operation.

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Visit here for complete guide

Proud to be Recognized as VoIP Leader & Regional Leader in ANZ, EMEA, Europe, and Asia Pacific by G2

Amanda C
Amanda C.

CEO

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Jan 22, 2025

“KrispCall’s quick, respectful customer support helped me find the perfect solution for global calls and a customer service number!”

Nagendra V
Nagendra V.

Digital Marketing Specialist

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Oct 07, 2024

“KrispCall makes global calling effortless with all the tools I need in one place—perfect for connecting with clients worldwide &  my digital marketing needs!”

Brighton Tashobya
Brighton Tashobya

Contributing Author

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Jun 21, 2024

“An all-action dashboard for monitoring and analyzing your connections makes KrispCall worthwhile. Having a local number breaks the ice on its own, and the easy-to-use interface with a great user experience simplifies your work.”

Eduardo Almeida
Eduardo Almeida

Member

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Mar 27, 2024

“KrispCall is easy to use and simply works. Good support service”

Shazzadul Islam Fahim
Shazzadul Islam Fahim

CRM Administrator

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Feb 13, 2024

“KrispCall is hassle-free to implement. I can now use an international number while staying in another country, which has helped my business grow.”

Lucas W
Lucas W.

Product Manager

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Dec 3, 2024

"KrispCall’s authentic, professional service and exceptional customer understanding make staying connected with clients effortless—I’m very happy with it!"

Pushkar Verma
Pushkar Verma

Director

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Aug 12, 2024

“The setup process was very easy, with chat support available during our business hours. We needed a UK number with WhatsApp setup, and this solution met our needs at a reasonable price.”

James Edward Allan
James Edward Allan

Director

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Jun 11, 2024

"The call quality is excellent and the customer service is miles better than so many services"

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Rajendra Shrestha

Founder & CEO

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Mar 23, 2024

“KrispCall solves the problem of relying on country-specific telecom providers by offering instant access to phone numbers from multiple countries, making it easy to get international numbers and make calls.”

Jeronimo Arias Gomez
Jeronimo Arias Gomez

Founder & CEO

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Feb 10, 2024

“Great service, I can get calls from the US on my Spanish line”

Hunter F
Hunter F.

Business Analyst

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Nov 12, 2024

"KrispCall’s amazing VoIP features and seamless number porting have been essential for managing my international business calls and remote team—highly recommended!"

Matthew Jones JP AFIML
Matthew Jones (JP, AFIML)

Associate Fellow

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Jul 18, 2024

“Been using KrispCall for a while now and the service is great and the customer support is so responsive”

Achref Ben Hadj M
Achref Ben Hadj M.

Building Designer

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Apr 05, 2024

“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”

Nomanqoba Mthembu
Nomanqoba Mthembu

Member

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Feb 19, 2024

“I enjoy the ease of the app, which allows me to make calls even without having a phone, and the support team is always there to help.”

Vuong Nguyen
Vuong Nguyen

AEM Developer

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Jan 07, 2024

“I am able to register multiple phone numbers across different countries for SMS and phone call functionalities in a Public Sector Project”

Frequently Asked Questions

Didn’t find the Answer you were looking for? Visit our Help Center or Contact Support

The integration allows users to make and receive calls directly from Copper, automatically log call data, sync contacts, and track communication history.

Yes, the integration is available on the Basic, Professional, and Business plans.

Yes, call notes and details are automatically synced, allowing for efficient communication tracking.

It automates call logging, syncs contacts, and provides insights into customer interactions, helping sales teams streamline workflows.